Contact us
Pick whichever fits — it reaches the right person faster. We aim to reply within two working days.
Report a job advert
If an employer has asked you for money, or an advert looks fraudulent, tell us. Include the job title and the employer's name. We read these first and we act on them.
hello@citadel.tzHelp with your account
Trouble signing in, an application that will not send, a CV that will not upload. Check the help centre first — it may be quicker.
hello@citadel.tzEmployers and agencies
Posting a role, getting verified, credits and billing, or appointing an agency to recruit for you.
hello@citadel.tzYour personal data
To see what we hold about you, correct it, delete it, or complain about how we have handled it. Write from the email address on your account.
privacy@citadel.tzBefore you write to us about your account
The help centre answers the most common questions straight away — how to apply, what happens after you do, how employers get verified, and what credits are for.
Company details
- Registered name
- CITADEL Tanzania Limited
- Company number
- to be confirmed
- Registered address
- to be confirmed
- Telephone
- to be confirmed
- Data protection officer
- to be confirmed
If we do not resolve it
For a complaint about how we have handled your personal data, you may go to the Personal Data Protection Commission, which oversees the Personal Data Protection Act, Cap. 44. You can complain to them whether or not you have come to us first — though we would rather have the chance to put it right.
Our privacy policy sets out your rights in full.